About Health Alliance Administrators in Michigan

At HAA, our strength is our people. With decades of collective experience in health insurance and benefits management, every team member is dedicated to giving independent agents across Michigan the personalized support they deserve. Meet the experts working behind the scenes to help you quote, enroll, renew, and service HAP business with confidence and care.

Our Story

Health Alliance Administrators was founded to give Michigan’s independent agents the hands-on support they deserve. With decades of industry experience, we fill the gaps left by traditional carrier service models by providing fast answers and real relationships. As the exclusive independent managing general agency for Health Alliance Plan in Michigan, we act as an extension of HAP—helping agents grow with confidence and serve clients well.

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Our mission is to empower Michigan’s independent agents with concierge-level support, trusted carrier alignment, and a partner dedicated to helping them deliver exceptional results.

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Barb Shooshanian


Executive Vice President/Chief Operating Officer


(248) 344-2273

bshooshanian@haaweb.net

Meet Barb
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Michael Dulapa


Director of Sales


(248) 869-3802

mdulapa@haaweb.net

Meet Michael
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Chelsea Delp


Membership Coordinator


(248) 212-0631

cdelp@haaweb.net

Meet Chelsea
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Melody Edington


Agent Consultant


(248) 675-2525

medington@haaweb.net

Meet Melody
Next Steps

Want to Work With a Team That Puts Agents First?

We’d love to connect you with one of our experienced team members who can help you quote, enroll, or service your HAP business. Reach out today and experience the difference of working with a partner who cares.